All articles

Outlook Actionable Messages

Outlook Actionable Messages are available to all user types (including Collaborators) on all account types.

⏱ 1 min read

Overview

Changes in Wrike trigger email notifications. Outlook Actionable Messages allow you to update a task right from the email notification you receive in Outlook.

Please contact us at support@team.wrike.com if you want to enable Outlook Actionable Messages for everyone on your account.

Important Information

  • Currently you cannot @mention people in comments via Outlook Actionable Messages.
  • You can use Wrike’s email integration with Outlook Actionable Messages.
  • If a task is backlogged and you add a due date, it’s created as a one day task

Compatibility and Availability

Once enabled, Outlook Actionable Messages are available to all user types (including Collaborators) on all account types.

You must have an active Microsoft Office 365 subscription in order to be able to use Outlook Actionable Messages.

Outlook Actionable Messages are available for

  • Web version of Outlook.
  • Outlook 2016 for Windows and Mac. In order for Outlook Actionable Messages to work you need to have Office 365 update version 1703 or higher.

Functionality

Action Notes
Comment Add a comment. @mentioning is currently not supported.
Due Date* Change a due date, or add a date to a backlogged task.
Open Task in Wrike Opens the task in a new browser tab in Wrike.
Status  Add or change a task’s status. Free and Pro customers always see the default statuses. Business and Enterprise customers see the statuses from the Workflow the task was in when the notification was triggered.

*Not available to Collaborators

Top

Related articles